Dear Annette, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the comfort, cleanliness, and convenience of your stay — and that the check-in process was clear and smooth. We hope to welcome you back again soon!
ChatGPT said:Thank you, Adam, for your detailed feedback. We're glad to hear the location suited your business trip and that you appreciated the shower, pillow quality, and coffee pods. We've noted the issues with the fittings and mattress in Apartment 4, and our maintenance team will look into these promptly. We appreciate you bringing them to our attention.
Dear Christine, Thank you for your lovely feedback — we're so glad you enjoyed the cleanliness and thoughtful setup of the apartment. We're sorry to hear the bed was too firm for your preference; mattress comfort can be quite personal, and we appreciate you sharing your thoughts. We hope to welcome you again soon!
Dear Karen,Thank you for your kind review! We're glad you enjoyed the central location and found the apartment comfortable and well-equipped for your stay. Great to hear communication and check-in went smoothly too—you're welcome back anytime!
Thank you for your feedback, Darcy. We’re glad to hear you enjoyed your stay overall and appreciated the convenient location near public transport.We’d like to reassure you that all our windows are equipped with stoppers for added security. Additionally, our heating is not centrally controlled; however, if it has been fully switched off, it may take up to an hour to warm the flat again. We appreciate your understanding and your thoughtful comments, which help us continue improving the experience for all guests.We hope to welcome you back for an even better stay in the future!
